Accessibilty Room Features
We are pleased to accommodate our guests special needs so that all of our guests, including those with disabilities, are able to have the best and safest stay possible.
During your stay with us, we want to assure that you are able to utilize every activity of our hotel, from the parking lot and public areas to the guest rooms, fitness room, breakfast area and gathering places. If we have missed something or made it any way difficult for you to navigate with a mobile device, cane, service animal or other aid, please let us know and we will do everything we can to correct this and make you more comfortable.
RESERVING YOUR ACCESSIBLE ROOM
To assist you with your reservation, we offer the following accessible guest rooms features. We sell each of these rooms last to help assure that they are available to serve your accessibility needs.
All Accessible Guest Rooms
All accessible guest rooms are equipped with microwave ovens, refrigerators, in-room coffee makers, irons, ironing boards and 27-inch televisions with pay-per-view movie access. The rooms are also equipped with a large work desks and two-line telephones. High-speed Internet access is complimentary.
For those guests requiring hearing assistance, we offer 11 kits that contain teletypewriters (TTY), telephone signalers, telephone amplifiers, bed shaker alarm clocks and visual door knockers.
Other available assistance services include:
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- Audio-Visual smoke detectors
- Connecting rooms
- Braille signage throughout the hotel
- Bathtub bench and grab rails
- Roll-in showers
- Closed caption television decoder
For comments regarding the services, amenities, accommodations or facilities provided to persons with disabilities, please contact the hotel’s general manager, who is our accessibility contact person at 650-259-9000 extension 4016 or call any of our guest service agents at our front desk.
We welcome any suggestions on how we can improve our services to assure accessibility for all. Please contact our general manager or our front desk with any suggestions.